Terms of Service
Last updated: September 2026
1. About These Terms
These Terms of Service govern your use of the Nortly website and the services provided by Nortly (“Nortly”, “we”, “us” or “our”).
By accessing our website or engaging our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.
2. Our Services
Nortly provides digital solutions including website development, AI and automation services, software development and related digital services.
The specific scope, pricing, deliverables and timelines for a project may be set out in a separate proposal, quotation, statement of work or other agreement provided to the client.
Where a separate agreement applies to a particular project, its terms will take precedence over these general Terms of Service to the extent of any inconsistency.
3. Quotes and Payments
Prices, fees and payment terms will be communicated to the client before work begins.
Unless otherwise agreed in writing, work will commence once the required payment or deposit has been received.
Additional work or changes outside the agreed project scope may result in additional charges. Any significant additional costs will be communicated to the client before the additional work is undertaken.
4. Client Responsibilities
Clients are responsible for providing accurate information, content, materials, access credentials and approvals reasonably required for us to deliver the services.
Delays in providing required information, materials or approvals may affect project timelines.
Clients must ensure that any content, data, images, trademarks, software or other materials they provide to us may lawfully be used for the intended purpose.
5. Intellectual Property
Unless otherwise agreed in writing, Nortly retains ownership of its pre-existing materials, processes, tools, templates, systems, know-how and third-party components used in providing the services.
Ownership or licensing of materials specifically created for a client project will be determined by the applicable proposal, statement of work or project agreement.
Third-party software, platforms, plugins, APIs, libraries and other components remain subject to their respective licences and terms.
6. Website and Service Availability
We aim to provide reliable services and maintain reasonable availability of our website and systems. However, we do not guarantee that our website or services will always be available, uninterrupted or error-free.
Our services may depend on third-party platforms, hosting providers, software, APIs or other technologies outside our direct control.
7. Third-Party Services
We may use third-party platforms, software, hosting providers, developers, contractors and other service providers to deliver our services.
Third-party services may be subject to their own terms, conditions and privacy policies. Nortly is not responsible for changes, interruptions or failures caused by third-party services outside our reasonable control.
8. Limitation of Liability
To the maximum extent permitted by law, Nortly will not be liable for indirect, incidental, special or consequential loss arising from the use of our website or services.
To the maximum extent permitted by law, our total liability arising from a service will be limited to the amount paid by the client for the specific services giving rise to the claim.
Nothing in these Terms excludes, restricts or modifies any rights or guarantees that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
9. Acceptable Use
You agree not to use our website or services:
For any unlawful purpose • To infringe the rights of another person or organisation • To gain unauthorised access to systems or accounts • To distribute malicious software or harmful content • To interfere with the operation or security of our website or systems
10. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use and handle personal information.
11. Governing Law
These Terms of Service are governed by the laws of Western Australia, Australia.
Any disputes will be subject to the applicable courts of Western Australia.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services or legal obligations.
The latest version will be published on this page with the date it was last updated.
13. Contact
If you have any questions about these Terms of Service, please contact us:
Nortly